> ## Documentation Index
> Fetch the complete documentation index at: https://bloxnshop.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# 5.1 | Instructions for Cashier Duty

> These instructions are suitable for all staff members at any rank.

## Instructions for using the Manual Checkout Machine

<Steps>
  <Step title="Open/Close the tills">
    Inside the tills, locate a grey panel with 2 buttons.

    Press the **Power** dark button to activate the till; the LED light will turn red, and the lane light will turn green.

    The **Lane Close** sign will automatically be removed once powered on.

    (Note: If you want to serve the next customer, press the **Next Customer Please!** yellow button and the light will be made.)

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/5.1aa.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=222588e8596f645d36220c1a5fc344ae" alt="Image Avi" className="mr-auto" width="1905" height="495" data-path="images/5.1aa.png" />
  </Step>

  <Step title="Login">
    When the Manual Checkout Machine is logged off, please press **Store Login**, then scan your **Operator Barcode**.

    <img alt="Image Pn" lightAlt="Image Pn" darkAlt="Image Pn" src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/loginn1c-1.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=3c33a999bf79d3312d1eca60b25d5e86" className="dark:hidden" width="1270" height="330" data-path="images/loginn1c-1.png" />

    <img alt="Image Pn" lightAlt="Image Pn" darkAlt="Image Pn" src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/loginn1c.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=1cd0da06a19fa6bbf704f6bf381e500e" className="hidden dark:block" width="1270" height="330" data-path="images/loginn1c.png" />
  </Step>

  <Step title="Start the Scanning Job">
    Here is the main screen of the Manual Payment Machine. You should instruct the customer to scan their products.

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/5.1ac.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=b633cdc5159ed4998e6069f36fef93bd" alt="Image2 Pn" width="1905" height="501" data-path="images/5.1ac.png" />
  </Step>

  <Step title="Payment">
    Once the items are scanned, the screen will display the item names. After finishing the scanning process, press **Finish & Pay**.

    To void the customer's transaction, press **Void Order** and click **Yes**.

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/5.1ad.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=784f9908f7776edd830cdd234f79b79b" alt="Image(1) Avi" width="1899" height="495" data-path="images/5.1ad.png" />
  </Step>

  <Step title="Payment Option">
    You should instruct the customer to choose the payment options and complete the process.

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/5.1ae.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=97e8f06993e310b23fbd3eff23a46e8b" alt="Image(1) Pn" width="1896" height="495" data-path="images/5.1ae.png" />
  </Step>

  <Step title="Completion">
    Once payment is successful, the screen will show **Completed The Scanning Job**. The receipt will be automatically printed for customers. You should bid farewell to the customer after completing the payment process.

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/5.1ag.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=1aaf64912fb1671c6ac416d32c172afe" alt="Image(2) Pn" width="1896" height="495" data-path="images/5.1ag.png" />
  </Step>

  <Step title="Logoff">
    After finishing your duty, please log off the manual checkout machine and close the tills. Press **AUTH**, scan your operator barcode, and then press **Close Lane**.

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/5.1ah1.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=6a81dad716b109bdd66bf933a0cc2ced" alt="Image(3) Pn" width="1893" height="495" data-path="images/5.1ah1.png" />
  </Step>
</Steps>

***

## Instructions for Voiding an Order at the Self-Service Checkout

When the customer requests to clear all items / No one is operating the Self-Service Checkouts, press the **Void Order** button.

<img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/5.1ba.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=4c15f1f0d1818e93894b6d413aaa0e94" alt="Image(4) Pn" style={{ width:"94%" }} width="1389" height="807" data-path="images/5.1ba.png" />

***

## Instructions for Responding to the Monitoring System

<Steps>
  <Step title="Response">
    If the EAS Security Gate’s bell rings, it indicates that an item has been **stolen**. To respond to the monitoring system, press the “Respond” button on the keypad.

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/BE1.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=a5118f7d5cf90d5b4ca6f5905cdafd18" alt="Image(2) Avi" style={{ width:"69%" }} width="1266" height="495" data-path="images/BE1.png" />
  </Step>

  <Step title="Login">
    Scan your operator barcode located in the bottom left corner of the monitoring pad.

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/BE2.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=2bfca85660749b4ad801dfcb673f3490" alt="Image(3) Avi" style={{ width:"69%" }} width="1266" height="495" data-path="images/BE2.png" />
  </Step>

  <Step title="Select Reason">
    Select the Reason Code on the keypad.

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/BE3.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=3b780ebfc0bed09ab8c82894cd7cf3d0" alt="Image(4) Avi" style={{ width:"68%" }} width="1269" height="495" data-path="images/BE3.png" />
  </Step>

  <Step title="Completion">
    The screen will display **"Event Response Complete"** after selecting the Reason Code. You have responded to the monitoring system.

    <img src="https://mintcdn.com/bloxnshop/4NRoxM1wJvPgR9dg/images/BE4.png?fit=max&auto=format&n=4NRoxM1wJvPgR9dg&q=85&s=eae0805653c49c5a08c0e1f5fb10f9d8" alt="Image(5) Avi" style={{ width:"68%" }} width="1269" height="495" data-path="images/BE4.png" />
  </Step>
</Steps>
